We at Kunio Auto aim to offer services where customers can get the complete range of auto services under one roof to the highest standards of quality at reasonable prices. We are an authorised BOSCH SERVICE CENTRE and have access to their complete range of replacement parts. BOSCH manufactures parts for all major manufacturers and is the largest original-equipment parts manufacturer in the world. We are owned and managed by a UK qualified engineer who oversees each job to ensure quality of work and accurate diagnostics. Also. our systems are certified to the ISO 9000 quality standard to ensure quality and consistency in our services.
I have been to them few times already and I must say they deliver excellent customer service. They were recommended to me by a friend after I had some issues with other garages/service centers and I'm more than happy with them. They always take out the time to explain any faults with your vehicle and will never needlessly suggest repairs unless absolutely necessary. Zaheer is a true champion in terms of customer service delivery, he really goes out of his way to ensure you are happy at the end of the day with the vehicle. They deliver genuine parts and timely response to any queries. Would recommend them for any kind of service and any make of car. Big thank you to the entire team.
I'd first got to know about Kunio through their excellent online reviews and my experience is no different. I've got my car serviced/repaired from Kunio couple of times now and each time, the experience has been very pleasant and the charges reasonable. Very recently, my car had what looked like a major issue and my concern was exceptionally handled by Zaheer who with the Kunio team went beyond normal means to address and fix. All of this with genuine concern for the customer including limiting the costs involved to the best of their abilities. I've found the entire team to be very friendly professionals and needless to say, Kunio Auto (and my friend Zaheer) are the people I trust my car with as they have shown multiple times that they care for it as much I do.
I had technical issue with the driver door window motor for which Agency as well as another garage had recommended me to replace. I was looking to move away from Agency repair and maintenance as they were turning out to be expensive as always and was looking out for auto garage options online. After spending good amount of time narrowing down the list, decided to try Kunio Auto based on the outstanding reviews they had. When I visited Kunio Auto, I told them to replace the window motor and they said they will check and let me know the price for replacement. After car inspection, I got a call from Service Advisor saying that there was dirt accumulated in and around the motor which they cleaned, and the window was working fine and there was no need of replacement. This saved me the replacement cost of motor which was AED 850+ quoted by agency and others. And then I understood why Kunio Auto has such exceptional reviews. After that I have visited multiple times for maintenance service and other technical issues and never dissatisfied. They will recommend and carry out repairs only if necessary and not otherwise. Both service advisors Zaheer and Jeff are excellent and very helpful. I would recommend Kunio Auto to all who are looking for good quality of service at a reasonable price.
Called to inquire about something, the call was answered within 2 rings, the lady who answered the call was very polite & co-operative.. She politely informed me that one of their technicians would assist with my inquiry, Mr. Jeffrey answered all my questions & inquiries with patience & booked an appointment to rectify the issues discussed. No wonder why so many have left excellent reviews about them, well done!
I would like to put in writing my utmost appreciation for a job well done to MR ALI for a great service and professionalism shown to fix my 2014 range rover engine problem. He's the man and surely will come back to kunio garage for my next car annual maintenance. I would be remiss if Mr Jeff and team are not included in this appreciation, as everyone in Kunio Auto executed their duties with excellence👍