The heading of this article reads contrary to common practice. Why would one waste time in choosing a workshop, of all things, if there are service and repair centres for every brand of car present across the nation? Chances are, if you view your car as more than just a means to an end, you will have been dissatisfied with the overall experience at major authorised service centres. Indeed, not all service centres mistreat your car whether knowingly or otherwise, but if you are reading this article, it means your prized possession was not given the care it is due. Let’s take a look at what goes into choosing the right workshop for your car then?
As we stated before, a car is not just a device for some people. Motorists tend to develop a relationship with the automobile they are driving over time, sometimes to the point of obsession. Nothing wrong in that, but if you are obsessed with taking good care of your car, why not do it the right way? We have detailed a few pointers regarding car ownership and maintenance in this article. Feel free to comment, share, or even counter our views regarding the art of automobile maintenance.
So what goes into choosing the right workshop for your car? Firstly, plan ahead. If you are the owner of a spanking new car or have moved to a new town with your ride, it is best to start scouting for a reputed workshop as soon as you find the time. Researching and finalizing your long-term workshop is critical, do it before you need it. It may seem fruitless at first, but once you delve deeper into a particular workshop’s work culture during your research, you will thank yourself for investing prior time before taking your car to the shop.
Ask around. Glean info from colleagues, friends, neighbors, basically anyone who shares your passion and is willing to help out. If there are local consumer organizations in your area, enlist their help as well. Get a measure for the reputation of the workshops you have zeroed in on, before taking the next step. Inputs from all the aforementioned sources should leave you with a shorter list than you started out with. Now is the time for putting social media to use. Search online for business reviews, customer feedback, and go through the Facebook pages of the workshops if they are present. Inquire about the number, nature, and resolution of complaints the workshop has received. Social media can be very helpful to find out how good a workshop and its team is.
With the list in your possession, visit the places you have marked out. Look for a tidy, well-organised, and clean facility with modern machinery. Of course, workshops do not display the same level of spotless cleanliness as a hospital, but you can still assess whether the image and professionalism of the workshop match your needs. Lastly, look for workshops that deal with vehicles equal in value to your own. While it is not an absolute measure, this observation can be used as a yardstick to measure the workshop’s proficiency.
Most importantly, do not choose your workshop of preference based on its convenience of location. Remember, it’s not about you, it’s about your car. Go the distance if it means your car gets the proper attention it deserves at the other end of town. Your list should be getting shorter now.
This brings us to the end of phase one of choosing the right workshop for your car. Look for more pointers and methods to arrive at your workshop of choice here.